We have tried to design our website so that it is accessible for everyone.
If you have accessibility issues, you may find the guidance from AbilityNet and the BBC on how to configure your computer settings to suit your needs will make your visit to our website easier:
- make your mouse easier to use
- use your keyboard instead of a mouse
- alternatives to a keyboard and mouse
- talk to your device
- make your device talk to you
- make text larger
- change your colours
- magnify the screen
A web browser is the software you use to access the internet and it is always advisable to have the most up to date version of the web browser you use:
- you will be able to browse the internet much faster
- you’ll see more features on many websites
- your computer will be more secure
For more information on web browsers and how to upgrade, please read the GOV.UK guidance on Browsers.
We want all of our customers to be able to access all content, including PDF documents, on our website.
We are currently making sure all our documents (including pdfs) from the 23rd September onwards are accessible. Over time, we will endeavour to convert and make previous documents accessible. In the meantime, if you find a document that you wish to view that isn’t accessible, please contact us.
The user guide below provides help on accessing PDF documents for blind and visually impaired users of screen reading technology.
Information in a different format
Do you need any of the information on our website in a different format ? If so, please contact us by email or phone 01256 768 687.
Please contact us if you have trouble using hook.gov.uk – this will help us to make improvements.